Legal Information: The following Information covers are privacy policy, terms, conditions and Delivery Information for The Rogue Alchemist UK and website www.theroguealchemist.uk
DELIVERY INFORMATION:
Purchase, payment, shipping and returns policy:
This pricing, purchase, payment, shipping and returns policy sets out how The Rogue Alchemist UK will provide purchase, payment, shipping and returns. When you make purchases The Rogue Alchemist UK or by purchasing from The Rogue Alchemist UK you agree to be bound by these terms. The Rogue Alchemist UK has the right to revise from time to time these policy and they may be amended.
The effective date of this policy is (17/10/2026) 17th of October 2026.
Prices, description and availability of goods:
When place an order you complete the checkout process you will have the opportunity to review your purchases, amend where necessary. At which time you are responsible for reading the item description, terms and conditions, privacy notice and shipping/returns policy.
When you complete the checkout process payment is processed at the time of placing the order. The purchase is not accepted by The Rogue Alchemist UK until you receive notification of acceptance. “The payment received notification is not acceptance of your order.” Notification of acceptance of your order will be sent at the time of dispatch. This means all items remains the property of The Rogue Alchemist UK until paid for in full and dispatch.
All Items are dispatch via the tracked for Royal Mail Tracked 48 service Is are default.
All prices are shown in GBP.
All goods are sold subject to availability.
Only UK Postage is available.
Flat Rate postage Free P&P on all items. No matter how much or the weight and size of your order while clearance sale is on.
All prices on items sold by The Rogue Alchemist UK are online only prices and are correct at the time of listing the products. Both price and availability information are subject to change without notice.
Whilst every care is taken to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. We endeavor to be as accurate as possible. All sizes are approximate.
Payment methods:
All orders must be paid for by PayPal.
Unfortunately, we do not accept payment by cheque or postal order.
Payment via PayPal or using PayPal accounts, debit and credit cards.
For the protection of our customers and to avoid ‘Item Not Received cases’, all PayPal purchases will ONLY be sent to the registered address of the account holder. Items will be sent via Royal Mail Tracked 48 Service.
Payments made via PayPal eCheque will not be dispatched until the eCheque clears.
Transaction are actioned solely by our payment processors on their secure servers. This means we do not store any credit/debit card details used during the payment process as we do not receive or do need this information.
Description, suitability of goods, warranty and returns:
The Rogue Alchemist UK does everything in its power to make sure that all goods sold on this website are described accurately.
It is your responsibility to reading the item description and to ensure that the goods are as described and are suitable for you intend purpose. If an item is found to have been described inaccurately. We will arrange for the return of said goods. Once goods have been returned to us, we will provide a full refund of goods.
Whilst we make every effort to ensure the goods you receive are in perfect condition, sometimes items are missing, losses or damage has occurred. In the case of you receiving faulty or damaged goods, please contact us within 24 hours. We will then offer you one of the two following options: –
A direct replacement for your item at our cost or a full refund where a direct replacement is not available.
The Consumer Rights Act 2015:
The Consumer Rights Act 2015 replaced three big pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.
The Consumer Rights Act introduces:
30 days to get a refund for the first time a specific time frame has been created in which you can reject a faulty item and get a full refund – now 30 days A ‘tiered’ remedy system In place for faulty goods, digital content and services, this means your rights to a refund are now more clearly set out. Whether you’re entitled to a refund depends on how long you’ve owned the product.
Failed repairs After one failed attempt by the retailer to repair or replace a faulty item, you’re entitled to ask for a refund or price reduction.
A second repair or replacement If you don’t want a refund or price reduction, you have the right to request another repair or replacement at no cost to you. Deductions from refunds No deduction can be made from a refund in the first six months after purchase.
Unfair terms in consumer contracts It will now be easier for consumers to challenge hidden fees and charges. Now the key terms of a contract, including price, may be assessed for fairness unless they’re both prominent and transparent.
Pre-contract information The Consumer Rights Act states that if a retailer provides pre-contract information in relation to a service and you take this information into account, the service must comply with that information.
Cancellation & Returns:
If you wish to cancel, please email us, clearly stating your full details, invoice number and the item/s you wish to cancel the purchase of. We will then issue return instructions to you. Once you have cancelled, you have a legal “duty of care” to take good care of the goods. You must return the goods to us in ‘as new’ condition with all original packaging at your expense to: – Returns, The Rogue Alchemist UK 65 Pynes Lane, Bideford, Devon, EX393EE.
Please be aware that as we post all items via a tracked. We advise that you use a recorded or tracked delivery service. Please mark all parcels clearly with your returns number, you will be refund you the full amount paid for the goods (or part thereof for part order returns), incurred by you for their original delivery to you, as soon as possible and within 30 days of the date we were notified of your wish to cancel.
The refund will be returned via the original purchase payment method PayPal.
ABOUT US:
Business details:
Trading name:
The Rogue Alchemist UK.
Principal Place of Business address:
65 PYNES LANE, BIDEFORD, EX39 3EE.
TERMS & CONDITIONS:
Welcome to https://theroguealchemist.uk/ by continuing to browse and use this website you are here by agreeing to follow and comply with the following terms and conditions.
Which along with our privacy policy and disclaimer covers The Rogue Alchemist UK relationship with you in relation to this website.
If you disagree with any part of these terms and conditions, please do not use our website.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Rogue Alchemist UK relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘The Rogue Alchemist The Rogue Alchemist UK is a brand of handmade geeky, gamer & alternative Jewellery and other gifts. Inspired by RPG, Video Games, Table Top and more.
Wherever possible we aim to dispatch all products with the highest levels of protection.
We aim to dispatch orders same day if placed before 1pm Monday to Friday. All other orders will be dispatched on the next working day.
We do our best to providing a great customer service. We aim to respond to all queries in a timely and professional manner, dispatch orders accurately and in a timely manner.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The Rogue Alchemist UK 65 Pynes Lane, Bideford, Devon, EX393EE. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. The Rogue Alchemist UK Reserves the right to revise and improve its information as it sees fit.
This website uses cookies to monitor browsing preferences. Cookies are being used; the following personal information may be stored by us. See Privacy and Cookies Policy
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and images. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced and images on this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without The Rogue Alchemist UK prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
PRIVACY POLICY:
This privacy policy sets out how The Rogue Alchemist UK uses and protects any information that you give The Rogue Alchemist when you use this website.
The Rogue Alchemist UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Rogue Alchemist UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from (17/10/2026) 17th of October 2026.
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@theroguealchemist.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We do not and will not divulge your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: The Rogue Alchemist UK, 65 Pynes Lane, Bideford, Devon, EX393EE.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.